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Our team responds directly to your inquiries.
Common questions
Before you
write.
The five things people ask most. If your question is not one of these, it is probably a good one — send it.
Not yet. The app is cross-platform and the backend never assumed a store, so Android is a build-and-test job rather than a rewrite. It is the next thing after launch — write to us if you want to be told the day it lands.
Full is a one-time purchase on your App Store account, so “Restore purchases” in Settings usually fixes it on the spot. If it does not, send us your App Store order ID and we will sort it out by hand.
Wherever you chose. Without an account it stays in an encrypted database on your phone and nowhere else, left out of your backups. With an account it also lives in your account, encrypted in transit and at rest, reachable only by you.
Yes. You can export everything as a single file, photos and attachments included, and you can delete your account inside the app — no email, no form.
Android is next, and every future feature is already included in Full. Beyond that we would rather show a thing than promise it — tell us what you are missing and it moves up the list.